It's a little frustrating to get it to work to only have it break again. Is there a way to flag those drivers to not install? I can restore the machine to about a week ago when the microphone was working again and before the windows 2004 update, but I'm afraid that the microphone will break again if I cannot prevent these automatic driver updates from happening again.

For the driver update through windows update, there does not seem to be a way to select the drivers and uninstall them and/or prevent windows from installing them. In these times of remote working and zoom meetings, I need the microphone no this newer laptop to work correctly. If I plug in an external headset (ears and mic), the microphone volume level works correctly.

I also tried rolling back the drivers and the microphone did not work correctly and then uninstalled the drivers for the Intel microphone and the Realtek drivers and rebooted and then installed the drivers from the Dell website for my Vostro 7590. Windows update did the driver updates I listed above again today, and the microphone is not working. Several days later the drivers installed themselves again (since I restored to an earlier date), and the microphone seemed to worked ok.Įarlier this week, I downloaded the latest windows version 2004 and the microphone issue returned.

I restored the entire computer using an image back up I had from several days before the windows update driver install and the microphone worked again. I can Right-click, Open Sound Settings, Choose output device Focusrite USB, click Device properties, click Additional device properties and choose the Advanced tab.

I have done all of the trouble shooting tips that Greg Carmack suggested in this post (and several others): Windows 10 Performance and Install Integrity Checklist In my Windows 10 (Home, Feature Update 1909) the procedure does not work as described. At that point the microphone volume level on the Intel Smart Sound Technology Microphone Array became very low. I have reviewed several posts by Greg Carmack helping folks with this issue after windows update updated the reaktek/intel drivers in earlier periods.Ī week ago on, Windows Update updated the: a)Intel MEDIA drivers version 10., b) realtek drivers automatically to version 6.

Low volume after windows update